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Operations Manager

Potrero Hill Neighborhood House

Operations Manager


The Potrero Hill Neighborhood House (the “Nabe”) is a Black-led, multi-purpose, multi-generational community center in continuous operation for over a century. Since its inception in 1907, the Nabe has responded to the ever-changing needs of the diverse population in San Francisco and maintains a special commitment to the southeast sector communities. Our mission is to serve those most in need from the cradle to the grave, with an emphasis on youth and education.


This role is on-site at the Nabe located at 952 De Haro St., San Francisco, CA. This is a 20-hour per week position, 5 days per week.


Under direct supervision of the Executive Director, the Operations Manager will:


  • Manage event bookings as a top priority, which includes operating an event management tool, facilitating site visits, interviewing potential clients, collection of fees and contracts via the tool, assigning staff, verification of compliance with Nabe and City policies, and all necessary correspondence

  • Inform employees regarding Nabe policies and procedures, including all updates and changes

  • Receive visitors at reception and provide information to the public about Nabe services and activities

  • Answer and redirect telephone calls to the appropriate departments

  • Organize and distribute incoming and outgoing mail

  • Receive and review for compliances all staff reports

  • Process employees request for health benefits, vacations, sick leave, etc.

  • Assist in maintenance of equipment and facilities, including operation of copy machine

  • Purchase office supplies / maintain supply log

  • Provide routine office assistance to Nabe staff

  • Assist with fundraising planning and execution


Requirements


  • Highly organized, detail-oriented

  • Good tech skills to operate the event management tool and Google Workspace

  • Excellent time management skills

  • Problem solving skills and ability to multitask

  • Customer service focus while prioritizing the Nabe’s core programming


The compensation for this role is $30 per hour with accumulating vacation time and paid sick leave. We encourage applicants to apply even if you don’t meet all the requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected basis. Please send a cover letter and resume to info@thenabe.org!

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